Shipping And Delivery Policy

Shipping

Shipping within the United Kingdom takes 2-4 business days.
International shipping time varies depending on the buyer’s country.

At the checkout, you can choose from the delivery methods available for your region and see which delivery times apply.

If delays in the delivery should occur (without us notifying you of longer delivery time) you should contact us by e-mail: info@dedemy.com.

WE SHIP WORLDWIDE

Note: You must be aware that delays can occur due to holidays and unforeseen events.

We can not cancel your order when it’s already shipped.

We use 3rd party couriers to deliver the orders. If you purchase from us you understand that there’s a risk of parcels getting lost. We refund orders that are lost in transit

and that were not received due to our fault or the couriers’ fault. When an order has been shipped but could be delivered due to the buyer’s fault, such as using

the wrong address or the buyer’s refusal to collect the item; in this case, only the product fee shall be refunded but the shipping fee cannot be refunded.

The buyer is responsible for customs duties (if any).